Shipping policy

Processing Time: Orders are processed within 1–2 business days.

Delivery: Standard shipping takes 5–10 business days; express shipping 4-7  business days.

Shipping Charges: Calculated at checkout; free shipping offers may apply.

Tracking: A tracking number will be emailed once your order ships.

Lost/Damaged Orders: Contact us within 48 hours if your order is lost or damaged.

Address Accuracy: Please ensure your shipping address is correct.

For questions, reach us at twelve28.store@gmail.com